Same Day ACH Change Notification
Currently the Automated Clearing House (ACH) posts electronic credits using a routing number and account number several times per day, including the option of Same Day ACH for credit transactions such as direct deposits.
After September 15, 2017, all electronic debit transactions will be posted to your account multiple times per day as well. This conversion to “Same Day ACH Debits” will provide opportunities to make a bill payment faster with fewer delays. Because the payments are moving faster, please note debit transactions may post to your account as soon as the same day payment is initiated. If funds are not available when a payment posts to your account, a fee may occur.
You can keep track of your account with one of Shelby State Banks many electronic services. We offer free Online Banking, Phone Banking services, and Mobile Banking with the Touch Banking App. If you have any questions or concerns regarding Same Day ACH transactions, please contact your local branch of Shelby State Bank.
Shelby State Bank has been notified of a breach of merchant information, occurring between October 2016 and January 2017. The breach involved malicious software installed on payment card systems at hundreds of Arby’s restaurant locations nationwide, according to KrebsOnSecurity. Upon notification of the breach Shelby State Bank immediately deactivated compromised cards to protect our customers. We have contacted all impacted customers and replacement cards have been ordered. If you notice suspicious activity on your account please contact your local Shelby State Bank branch immediately. We greatly apologize for this inconvenience.
Consumers Energy Sees Resurgence of Prepaid Credit Card Phone Scam
- Consumers Energy is again warning customers about a scam that includes a high-pressure demand for quick utility payments over the phone using a prepaid credit card.
- Callers threaten to shut off service if immediate payments aren’t made on accounts using a Green Dot or other prepaid credit card.
- Consumers Energy never demands payments using only a pre-paid credit card, and urges customers to never be coerced into paying an energy bill over the phone using a Green Dot card or other pre-paid credit card. In addition, customers should never give personal information or money over the phone to anyone they do not know.
Elder Abuse Financial Awareness Day is June 15
Every year, millions of seniors fall victim to financial fraud. Studies show elder financial abuse costs seniors approximately $2.9 billion annually. Older customers and their trusted caregivers are encouraged to safeguard all personal information. Tips to help prevent elder abuse crimes:
- Get to know your banker and build a relationship with the people who handle your finances. They can look out for any suspicious activity related to your account.
- Plan ahead to protect your assets and to ensure wishes are followed. Talk to someone at your financial institution, an attorney, or financial advisor about the best options for you.
- Carefully choose a trustworthy person to act as your agent in all estate-planning matters.
- Never give personal information to anyone over the phone unless you initiated the call and the other party is trusted.
- Never pay a fee or taxes to collect sweepstakes or lottery “winnings.”
- Never rush into a financial decision. Ask for details in writing and get a second opinion.
- Check references and credentials before hiring anyone.
World Elder Abuse Awareness Day was launched on June 15, 2006 by the International Network for the Prevention of Elder Abuse and the World Health Organization at the United Nations.
Individuals posing as Shelby State Bank representatives are calling people and asking for private information because their debit card was compromised. DO NOT GIVE OUT ANY INFORMATION! These calls are fraudulent.